Question 1

What payment methods and currencies do you accept?

Accepted Answer

The prices displayed on this website are in United States Dollars (USD).

We accept a wide range of payment methods to make your shopping experience as convenient as possible:

#Paypal

#Credit Cards
Visa
Mastercard
American Express (Amex)
China UnionPay
JCB
Diners Club
Cartes Bancaires
Discover

#Debit Cards
Visa Electron
Maestro

Question 2

Where do you ship?

Accepted Answer

We ship to many countries across Asia, Europe, and North America!  Here's a list of the countries we currently ship to:

#Asia
Bhutan
Cambodia
China
Hong Kong
India
Indonesia
Japan
Laos
Malaysia
Maldives
Myanmar (Yangon, Nay Pyi Taw)
Philippines
Singapore
Sri lanka
South Korea
Taiwan
Turkey
Thailand
Vietnam

#Europe
Austria
Belgium
Bulgaria
Croatia
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Luxembourg
Netherlands
Norway
Poland
Portugal
Romania
Russia
Serbia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Turkey
UK

#Oceania
Australia
New Zealand

#Middle East
Saudi Arabia
United Arab Emirates

#Africa
Egypt
Morocco
South Africa

#South America
Brazil
Mexico

#North America
Canada
US

#Important Notes:
This list may not be exhaustive. For the most up-to-date list of countries, please refer to the dropdown menu at checkout.
Shipping times and costs may vary depending on the destination.
International orders may be subject to customs duties and taxes.

If you have any further questions about shipping to your location, please don't hesitate to contact our customer support team.

Question 3

How can I track my shipment?

Accepted Answer

You can easily track your shipment on the Thailand Post website. Here's how:
1. Find your tracking number: This will be included in your order confirmation email.
2. Visit the Thailand Post website: Go to  https://track.thailandpost.co.th/(https://track.thailandpost.co.th/)
3. Enter your tracking number: Input your tracking number into the designated field on the website.
4. Track your package: Click the "Track" button to see the current status and location of your shipment.

If you have any trouble tracking your order or have further questions, please don't hesitate to contact our customer support team.

Question 4

How much does shipping cost?

Accepted Answer

To see how much shipping will cost for your order, simply add the items you want to your cart and proceed to the checkout page. The shipping cost will be calculated and displayed based on your delivery address and the items in your cart.

#Our Shipping Methods
    For Thailand domestic orders: We use EMS to ensure fast and reliable delivery within Thailand.
    For international orders: We use ePacket, which provides an affordable and trackable shipping solution.

#Factors that can affect shipping costs
    Destination: Shipping rates vary depending on the country we are shipping to.
    Weight and size of the order: Larger and heavier packages will generally cost more to ship.

#Keep in mind
We often have free shipping promotions, so be sure to check our website for any current offers.
You can always view the final shipping cost before you complete your purchase.

If you have any further questions about shipping costs, please don't hesitate to contact our customer support team.

Question 5

How long does it take to receive my order?

Accepted Answer

Delivery times depend on your location:

• Within Thailand: You can expect to receive your order within 1-2 business days.
 • International orders: Delivery typically takes 4-10 business days.

Please note that these are estimated delivery times and may vary depending on factors such as:

• Your location:  Delivery to remote areas may take longer.   
 • Customs processing: International orders may experience delays due to customs clearance.
 • Unexpected events:  Unforeseen circumstances like severe weather or public holidays can affect delivery times.

You can track your order using the tracking number provided in your shipping confirmation email.
If you have any concerns about your delivery time, please don't hesitate to contact our customer support team.

FAQs